To return an unopened box of products, simply write REFUSE-RETURN TO SENDER on the package and give back to the postal service.

Otherwise please follow these instructions:

  1. Place any unopened Turapur Filters you wish to return in a box.
  2. Insert a note with your full name and email address so your account can be located.

Or write the following on the front of the box:

Turapur Returns
1900 Industrial Park Rd
Federalsburg, MD 21632

  1. Arrange for the box to be shipped with a postal carrier like UPS, Fed-Ex, or the USPS.
  2. Please allow 14-21 business days for any refunds to be processed.

Please click this link: to have your Turapur Filters removed from future automatic deliveries.

If you’d like to continue to receive shipments but adjust the delivery of your filter shipments, please call: 1-844-373-5824